Privacy Policy

Last updated: [September 2025]

Welcome to GrowWithFans (“we”, “us”, “our”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website growwithfans.com, our services, and any related promotional platforms within our network (collectively, the “Services”).

If you have any questions, you can contact us at:
📧 support@growwithfans.com

1. Information We Collect

We collect different types of information depending on how you use our Services.

1.1 Information You Provide to Us Directly

When you purchase a plan, create an account, or complete our onboarding form, you may provide:

• Full name or alias

• Email address

• Billing address (collected by WooCommerce / Stripe)

• Payment details (processed securely by Stripe — we never store card numbers)

• OnlyFans URL

• Social media links (optional)

• Photos for your promotional listing (optional)

• Free trial or tracking link (if applicable)

• Any content you send to us voluntarily (messages, notes, requests)

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address

• Device type

• Browser type

• Referring pages

• Pages visited

• Time spent on pages

• Basic analytics through our own systems or tools such as:

  • Google Analytics

  • WooCommerce Analytics

1.3 Information from Payments

Payments are processed by Stripe.
Stripe collects your:

• Card details

• Billing address

• Email

• Transaction details

• Fraud prevention data

We never store or have access to your full card number.

1.4 Information from Subscriptions

If you purchase a plan with auto-renewal, WooCommerce Subscriptions collects:

• Subscription ID

• Renewal dates

• Status (active, cancelled, expired)

• Payment method tokenization (handled by Stripe)

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 To provide our services

• Activate your promotion plan

• Create and optimize your listing

• Publish your listing across our promotional network

• Deliver analytics, statistics, or performance updates

• Manage your subscription and billing

• Provide customer support

• Communicate updates about your listing

2.2 To improve and optimize our website

• Analyze performance and usage

• Personalize user experience

• Detect errors or technical issues

2.3 To process payments

• Handle charges, refunds, renewals, cancellations

• Prevent fraud

• Comply with payment regulations

2.4 To communicate with you

We may send:

• Payment receipts

• Onboarding confirmation

• Listing activation email

• Support responses

• Renewal reminders

• Important service updates

• Marketing communications (only with your consent)

2.5 Legal, Compliance & Protection

We may use your information to:

• Comply with legal obligations

• Enforce our Terms of Service

• Prevent abuse or fraudulent activity

• Protect our rights and the rights of our users

3. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your data under:

• Contractual necessity: to provide the service you purchased

• Legitimate interest: improving and securing the service

• Consent: for optional analytics or marketing

• Legal obligation: tax, accounting, or fraud prevention

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

4.1 Service Providers

• Stripe (payment processing)

• Email services (transactional emails)

• Hosting providers

• Analytics providers

These third parties are required to protect your data and use it only for the purpose of providing their service.

4.2 Legal Reasons

We may disclose your information if required by:

• Law

• Court order

• Government request

4.3 Internal Use

Your information may be shared internally within our team for:

• Creating your listing

• Customer support

• Performance optimization

We follow strict access controls.

5. Cookies and Tracking Technologies

We use cookies to:

• Maintain your session

• Process your cart and checkout

• Save language preferences

• Track basic analytics

You may disable cookies in your browser, but some features may stop working (e.g., checkout).

6. Data Retention

We keep your personal information only for as long as necessary:

• Billing details: 7–10 years (legal requirement)

• Account details: until you request deletion

• Subscription details: until cancellation + required retention period

• Form submissions: until your promotion is completed, unless needed for service history

You may request deletion at any time (see Section 8).

7. Data Security

We implement:

• SSL encryption

• Secure server configuration

• Restricted internal access

• Daily backups

• Security monitoring

We do not store sensitive card data.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Correct your data

• Delete your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent (at any time)

To exercise any rights, email us at:
📧 support@growwithfans.com

We will respond within the legally required timeframe.

9. International Transfers

We may store or process your information in:

• The United States

• The European Union

• Other jurisdictions

We rely on secure hosting practices and standard contractual safeguards.

10. Children’s Privacy

Our service is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this policy occasionally.
If changes are significant, we will notify you by email or via our website.

12. Contact Us

For any privacy-related requests, you can contact:

📧 support@growwithfans.com
🌐 growwithfans.com